Product

Big (SoC) Brothers not watching: Overwhelmed by alert

October 30, 2023

Imagine a world where your inbox is flooded with thousands of emails every hour, and each one demands your careful investigation. This is a daily reality for millions of cybersecurity analysts who deal with SIEM and SOAR alerts and events.  

SoC (Security Operation) teams work tirelessly to ensure that everyone else can go about their work safely and securely. In simple terms, they're like the protectors who let everyone in the company have peace of mind. For this mission, they need data—as much data as possible, reliable data, and real-time data. To help with this, they use around tens or even hundreds of security tools, each one generates events or alerts that are going into SIEM and SOAR, which helps automate incident handling. And once they have all the data they need - they use different threat intelligence platforms to generate detections, or alerts.

Diving into the sea of “so-called” detections and alerts

When the majority of these threat intelligence feeds are designed to generate as many detections as possible, no matter the relevance, pretty soon everyone will be drawing in the useless lakes of so-called “detections” or “alerts”. Today's security systems generate too many alerts, making it difficult for teams to identify and respond to actual threats in a timely manner.

Approximately a third of all cybersecurity alerts are determined to be false positives, leading to a huge waste of resources to investigate problems that are low priority or don’t actually exist. In essence, they divert SoC teams'’ery attention to addressing the large number of alerts generated by botnets and amateur hackers, while the real threat actors can easily evade detection and slowly infiltrate a corporate network undetected.

Financial losses are far from negligible

The combination of a high volume of alerts and detections,  a shortage of cybersecurity experts, the increasing complexity of cybersecurity attacks that demand even more time for investigation, and a high rate of false positives results in a significant and costly drain on limited resources across all fronts: a waste of human resources, time and budget as well.

From a financial perspective, most enterprises receive over 5,000 alerts per day. With a mean time to resolve of just 10 minutes and an average analyst salary in the US of $40 per hour, this accumulates to nearly $25 million per year, which is hardly sustainable.

The issue of alert overload and alert fatigue is highly relevant. Big brothers in security operations security aren't keeping a close eye as they should: they're burnt out by the millions of alerts.

ELLIO: Intelligence helps cuts SIEM perimeter events and SOAR alerts

In the battle against alert overload and alert fatigue, ELLIO offers a unique suite of tools designed to streamline security operations, combat alert fatigue, and conserve resources.

With its insights into generic attacks, opportunistic exploitation, and scanning, ELLIO equips cybersecurity teams with actionable intelligence, ensuring they focus their efforts on serious threats rather than wasting their time and resources on generic cybernoise. Through its network of honeypots, proactive scanning, and machine learning-driven dynamic firewall threat lists, ELLIO reduces the volume of perimeter events entering SIEM and alerts generated by SOAR that require human intervention by an impressive 40%.

Unlike every other threat intelligence platform, ELLIO's focus is not on generating new alerts, but on reducing existing ones. By providing companies with information about generic non-targeted attacks, this data enables customers to automate and prioritize, thus reducing operational costs and MTTR.

For more information, please contact the ELLIO sales team at sales@ellio.tech.

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